Paul Van Slembrouck » white house http://www.paulvanslembrouck.com/blog Wed, 09 Jun 2010 05:05:50 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Letters to the President: Process Improvement http://www.paulvanslembrouck.com/blog/2009/letters-to-the-president/ http://www.paulvanslembrouck.com/blog/2009/letters-to-the-president/#comments Tue, 19 May 2009 22:43:19 +0000 admin http://www.sketchflow.com/?p=302 In response to the recent NYTimes piece about the process by which the White House sorts through thousands of letters addressed to Obama, I was thinking about the process that they use.

This is the CURRENT PROCESS:


This is what they COULD DO:

To what extent are they running the email, snail mail, and faxes through recognition software and statistics & charting software to summarize the contents of incoming correspondence? I hope that Mr. Kelleher is providing some additional info in addition to hand-selecting a few letters.

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