This is a model presented by Dan and Chip Heath in their book, Switch: How to Change Things When Change is Hard, which I have found to be tremendously useful. I think it must contain some universal truth because I’ve encountered other frameworks for thinking about life that map closely to this three-legged rational / emotional / environment structure.
The book opens with three surprises about change:
- What looks like resistance is often lack of clarity (The Rider)
- What looks like laziness is often exhaustion (i.e., Self-control is a finite resource; The Rider’s control over The Elephant)
- What looks like a people problem is often a situation problem (The Path)
Read the book for their “clinical” studies and insights for how to guide The Rider, motivate The Elephant, and shape The Path.